Privacy policy

Hearts and Stars Privacy Policy

Welcome to Hearts and Stars! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how Hearts and Stars ("we," "our," or "us") collects, uses, discloses, and safeguards the information you provide while using our website, application, and services (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1. Personal Information: When you register as a mentor or mentee, we collect personal information such as your name, email address, profile picture, and other details necessary for creating your account.

1.2. Mentorship Information: Information related to mentorship, including communication between mentors and mentees, submitted artworks, and feedback, may be collected to enhance and personalize your mentorship experience.

1.3. Payment Information: To process payments for mentorship services, we collect billing and payment details. This information is securely handled by our third-party payment provider.

2. How We Use Your Information

2.1. Provide Services:Your information is used to deliver, improve, and personalize our mentorship services, facilitating meaningful connections between mentors and mentees.

2.2. Communication: We may use your contact information to send you important updates, notifications, and information related to your mentorship experience.

2.3. Payment Processing: Payment information is used to process transactions securely and efficiently through our third-party payment provider.

3. Information Sharing

3.1. Mentorship Interactions: Information shared between mentors and mentees during mentorship interactions is treated as confidential and is not disclosed to third parties.

3.2. Service Providers: We may share your information with trusted third-party service providers to perform functions on our behalf, such as payment processing and data analytics.

3.3. Legal Compliance: We may disclose your information if required by law, legal process, or regulatory authorities to comply with applicable legal obligations.

4. Security Measures

4.1. Data Security: We employ industry-standard security measures to protect your information against unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

5.1 Account Information: You can review and update your account information by logging into your Hearts and Stars account.

5.2 Communication Preferences: You have the option to manage your communication preferences, including opting out of non-essential emails.

6. Children's Privacy

6.1 Age Restriction: Hearts and Stars is intended for individuals aged 18 and above. We do not knowingly collect or maintain personal information from individuals under the age of 18.

7. Changes to this Privacy Policy

7.1 Updates: We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on the Platform.

8. Contact Us

8.1 Questions: If you have questions about this Privacy Policy or our privacy practices, please contact us at info@heartsandstars.co.

Thank you for entrusting Hearts and Stars with your mentorship journey. We are dedicated to fostering a secure and enjoyable environment for artists to connect, learn, and grow.